Waiting on an item you requested?
Any items that you may have already requested (prior to 29th March 2022) may be showing up as 'available' on your online library account. Unfortunately this information is incorrect as some titles are still 'in transit' to our locations and as such may not yet be available for pickup.
Please contact your relevant branch library, by phone or email, prior to travelling to said location to ensure that said titles are indeed waiting for your collection.
We hope to have this issue resolved in the very near future & apologise for any inconvenience caused.
Please contact your relevant branch library, by phone or email, prior to travelling to said location to ensure that said titles are indeed waiting for your collection.
We hope to have this issue resolved in the very near future & apologise for any inconvenience caused.
Reserving a Library Item |
Using the library catalogue you can reserve books and DVDs which are currently on loan, are available from other libraries or are on order. Libraries receive deliveries a number of times each week so hopefully you won't be waiting very long.
There is no charge for reserving materials, but you can only have a maximum of 12 active reserves at any one time. Joining online allows you to reserve 1 item but this will increase to 12 items once you visit your local library in person to complete your full membership.
There is no charge for reserving materials, but you can only have a maximum of 12 active reserves at any one time. Joining online allows you to reserve 1 item but this will increase to 12 items once you visit your local library in person to complete your full membership.
To reserve an item you will need your library card number and your PIN. As we have recently moved to a new system you will need to reset your PIN if you have not already done so. You can do this online HERE if you have a valid email address on your library account. Alternatively contact your local library where the librarians will be able to assist you.
How to reserve a library item online:
To reserve an item:
- Search the library catalogue and find the item you are interested in.
- Click on 'Place Reservation'
- If you are not already logged in you will be prompted to log in now.
- Select the library you wish to pick the book up at.
- Select Submit.
- We will notify you once the item is ready for collection. The easiest way is for us to send you an email. Please make sure that you have provided us with a valid email address to contact you. You can update you contact details online HERE.
Trouble reserving a library item?
There are several reasons for not being able to reserve a particular item:
- You have a children's or young adult card and the item you want can only be borrowed on an adult card.
- The item you are trying to reserve is reference only (that is can only be consulted in the library) or cannot be reserved for some reason.
- You already have 12 reserves and so you cannot reserve any more.
- You joined online and are reserving more than one item using you temporary online library card number.
You can reserve one item with your temporary online membership. To upgrade to full library membership, call into your local library with photo ID and proof of address and library staff will help.
